Withdrawal Quick Facts
Before you fill in a form, here are the key numbers. All amounts are in BDT (৳).
| Item | Amount / Time | Notes |
|---|---|---|
| Minimum withdrawal | ৳1,500 | Per single request |
| Maximum withdrawal (daily) | ৳1,00,000 | Starter tier limit; higher tiers get more |
| Processing time | ~14 minutes | After KYC is approved and wagering met |
| First-time withdrawal | Up to 6 hours | KYC review adds time on first request only |
| KYC document review | Up to 2 hours | Once documents are uploaded |
| When KYC is required | Before first withdrawal | Applies to every account, no exceptions |
Your daily limit rises as you move up VIP tiers. Sapphire members, for example, can withdraw up to ৳3,10,000 per day. See the Bonus & VIP page for full tier details.
Submit a Withdrawal Request
The withdrawal form is inside your account dashboard. Follow these steps exactly and your request will clear without delays.
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1
Log in to your iqz10 account
Go to iqz10 Login and sign in. Make sure you are using the same device or browser you normally use — a new device may trigger a security check.
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2
Open the Cashier and select "Withdraw"
Tap the wallet icon or go to Account → Cashier → Withdraw. The page will show your available balance after any active bonus wagering requirement is deducted.
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3
Choose your payment method
Select bKash, Nagad, Rocket, Upay, or Bank Transfer. Enter the mobile number or account number that belongs to your registered name. iqz10 does not send funds to third-party accounts.
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4
Enter the amount (minimum ৳1,500)
Type the amount you want to withdraw. The form will warn you if the amount is below the minimum or above your daily limit. You can submit multiple requests in one day up to the daily cap.
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5
Confirm and wait for processing
Review the details, then click Confirm. You will receive an on-screen reference number. Processing takes roughly 14 minutes. If your first withdrawal is still pending after 6 hours, contact 24/7 Live Chat with your reference number.
Payment Methods & Timings
All five payment channels supported by iqz10 are available for withdrawals. Choose the one linked to your verified account name.
| Method | Min. Withdrawal | Processing Time | Fee |
|---|---|---|---|
| bKash | ৳1,500 | ~14 minutes | Free |
| Nagad | ৳1,500 | ~14 minutes | Free |
| Rocket | ৳1,500 | ~14 minutes | Free |
| Upay | ৳1,500 | ~14 minutes | Free |
| Bank Transfer | ৳1,500 | ~14 minutes | Free |
Mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are the fastest for most players in Bangladesh. Bank transfers arrive at the same speed because iqz10 processes all channels through the same backend queue.
Why iqz10 Requires KYC Before Your First Withdrawal
KYC (Know Your Customer) is a standard financial security step. It confirms that you are the real owner of the payment account you registered with. Without it, iqz10 cannot legally transfer funds to you.
You only go through the full KYC process once. After your documents are approved, all future withdrawals clear in the standard ~14 minutes. Think of it as a one-time setup that protects your account from fraudulent withdrawal attempts.
KYC also protects you: if someone else ever tries to withdraw from your account, the name mismatch will block the transaction automatically.
KYC Documents iqz10 Accepts
Submit any one of the following government-issued documents. The name on the document must exactly match the name you used when you registered your iqz10 account.
National ID Card (NID)
Both sides of your NID are required. This is the most commonly accepted document and usually results in the fastest review — iqz10 teams are most familiar with NID formats.
Passport
Upload the photo page (the page with your photo, full name, date of birth and passport number). No need to upload visa pages. MRP or e-Passport both accepted.
Driving Licence
Upload both the front and back face of your licence. The digital smart card version and the older laminated card are both accepted.
You do not need to submit all three. One document is enough. If the review team needs more information, support will contact you via Live Chat within the 2-hour window.
Upload Your KYC Documents — Step by Step
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1
Go to Account → Verification
After logging in, tap your profile icon and choose "Verification" or "KYC". If you try to withdraw without completing this, the system will redirect you here automatically.
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2
Select your document type
Choose National ID Card, Passport, or Driving Licence from the dropdown. The upload fields will adjust to show exactly which pages are required for that document type.
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3
Upload clear photos of your document
Take a photo in good lighting — no flash glare, no shadows across text. File formats: JPG, PNG, or PDF. Maximum file size per image: 10 MB. The document must be fully visible with no edges cut off.
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4
Submit and wait for review
Click Submit. The iqz10 verification team reviews documents within 2 hours. You will receive a notification in your account inbox once the review is complete. During busy periods (match nights), it may take slightly longer.
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5
Withdraw after approval
Once KYC is approved, go straight to Cashier → Withdraw and follow the withdrawal steps above. Your account is now fully verified — you will not need to repeat this process.
Make Sure Your Photos Pass First Time
Most KYC rejections are caused by poor-quality images. Follow these requirements and your submission will pass on the first attempt.
Image quality checklist
- All text on the document must be readable — zoom in after taking the photo to check
- No fingers or hands covering any part of the document
- Shoot in natural daylight or under a lamp — avoid overhead fluorescent lights that cause glare
- Place the document on a plain dark surface so edges are clearly visible
- Do not edit, crop, or add filters to the image
- Both sides of NID and Driving Licence must be uploaded — a single-side upload will be rejected
- The document must not be expired at the time of submission
Privacy and data security
iqz10 stores KYC documents on encrypted servers. Document data is used only for identity verification and is not shared with third parties except where required by applicable financial compliance rules. You can request deletion of your data in accordance with the site's Privacy Policy.
Why Withdrawals Get Rejected — and What to Do
If a withdrawal request is declined, iqz10 will show a reason code in your transaction history. Here are the most common causes and their fixes.
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Wagering requirement not completed.Bonus funds have a 24× wagering requirement before they become withdrawable. Check your active bonus progress bar in the Cashier. Only the amount above the requirement is available to withdraw.
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KYC not approved yet.Your first withdrawal will stay pending until your identity documents pass review. Check your Verification status and re-upload if documents were rejected.
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Payment account name mismatch.The name on your bKash or Nagad account must match the name on your iqz10 account. Contact Live Chat to update account details before resubmitting.
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Amount below minimum or above daily limit.Minimum is ৳1,500 per request; daily cap starts at ৳1,00,000 for Starter tier. Split large amounts across multiple days or upgrade your VIP tier to increase the daily limit.
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Suspicious activity flag.iqz10 uses automated fraud checks. If your request is flagged, support will reach out via Live Chat within 2 hours for additional verification. This is rare for genuine players.
For any rejection not listed here, open Live Chat immediately with your transaction reference number. The support team is available 24/7 and can resolve most issues in one session.
Questions Players Ask About iqz10 Withdrawals
01 Do I need to verify my identity every time I withdraw?
02 My first withdrawal has been pending for more than 6 hours. What should I do?
03 Can I withdraw to a different bKash number than the one I deposited from?
04 What is the wagering requirement on the welcome bonus?
05 Can I increase my daily withdrawal limit?
06 Is there a fee for withdrawing on iqz10?
07 Does using the iqz10 app make withdrawals faster?
08 My KYC documents were rejected. Can I resubmit?
Ready to Cash Out Your Winnings?
Create your account now, complete KYC once, and you are set for fast withdrawals every time. ৳1,500 minimum, ~14 minutes to your bKash or Nagad wallet.
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